Can I switch accountants part way through a year?
Yes, and it is more common than mid-year switching sounds. We write to your current accountant for the working papers and trial balance, agree the opening position with them, and pick the ledger up from there. You do not need to wait for a year end, and you do not need to have an awkward conversation — the professional clearance letter is our job.
My books are behind. Is that a problem?
It is the situation most new clients arrive in. Tell us roughly how far behind you are in the enquiry form — a few months, a year, more — and whether anything has already been filed for those periods.
We quote catch-up work separately from the ongoing fee so you can see exactly what the backlog costs, and we work oldest period first so any late filing stops getting worse.
How do I know whether I need to register for VAT?
It depends on your rolling twelve-month taxable turnover, not your financial year, which is why it often creeps up unnoticed. We track the rolling figure monthly for every client and tell you when you are within sight of the threshold, so registration is a planned decision rather than a backdated one. If you are already over, say so in your enquiry — that changes the order we do things in.
What do you need from me each month?
Bank statements or a connected bank feed, sales invoices you have raised, purchase receipts, and anything unusual with a one-line explanation. If you use Xero or FreeAgent we work in your file directly. If you use a spreadsheet, send it as it is — we would rather tidy your format than make you learn ours.
Do I have to change accounting software?
No. We work in Xero and FreeAgent and can take over an existing subscription, but a well-kept spreadsheet is perfectly acceptable for a sole trader or a single-property landlord. We only recommend a change when the volume of transactions makes it cheaper than the bookkeeping time it saves.
Can you run payroll for a couple of staff and some freelancers?
Yes. Payroll for up to five people is part of the Monthly engagement, including pension uploads and payslips. Freelancers are not payroll, but the line between a contractor and an employee is worth getting right, so we keep written notes on how each engagement is structured and raise it with you if a working pattern starts to look like employment.
Can the fee change during the year?
Only if the work does, and only after we have agreed it with you. We review fees once a year and give at least two months' notice of a change. If your business grows past the engagement you are on — a new VAT registration, more people on payroll — we will tell you before the extra work starts, not afterwards on an invoice.